Best Price Guarantee
Terms of Service
How Best Price Guarantee Works
These Terms of Service are effective January 1, 2009.

A. DEFINITIONS
Throughout this document, "You" and "Your" refer to the person who is a member in good standing in Buyer Assurance as defined by the terms and conditions for Buyer Assurance. Membership must not have expired or been canceled by the You or Buyer Assurance. "We" and "Us" refer to Buyer Assurance. In addition, when in bold certain words and phrases are defined as follows:

Administrator means cynoSure Financial, Inc. You may contact the Administrator if You have questions regarding this coverage or would like to make a claim. The Administrator can be reached by email at customerservice@buyerassurance.com.

Auction (online or live) means a place or Internet site where items are sold through price bids, price quotes; or where prices fluctuate based on the number of people purchasing, or interested in purchasing a product. (Examples include, but are not limited to, Ebay, Ubid, Yahoo, Lendingtree, Priceline, public or private live auctions, etc.)

Coverage Period means the period starting on the Membership Effective Date. Coverage will continue monthly. Coverage will continue concurrently with You being a member in good standing. (This standing is defined by the terms and conditions for Buyer Assurance.) Coverage will stop on the date You or Buyer Assurance cancel Your membership in Buyer Assurance.

Membership Effective Date means the date You enroll as a member in Buyer Assurance.

Non-Auction Internet Advertisements means advertisements posted on the Internet, by a non-Auction Internet merchant with a valid tax identification number. The advertisement must have been posted within ninety (90) days after the date You purchased the item and must be for the identical item (advertisement must verify same manufacturer and model number). The printed version of the Internet advertisement must include the merchant's internet address and customer service telephone number, as well as the item including manufacturer, model number, sale price and date of publication.

Printed Advertisements means advertisements appearing in a newspaper, magazine, store circular, or catalog which state the authorized dealer or store name, item (including manufacturer and model number), and sale price. The advertisement must have been published within ninety (90) days after the date You purchased the item and must be for the identical item (advertisement must verify same manufacturer and model number).
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B. COVERAGE AGREEMENT
If You purchase a new item during Your Coverage Period and within ninety (90) days of the purchase date You find the item advertised at a lower price with the same merchant in either a Printed Advertisement or Non-Auction Internet Advertisement (advertisement must verify same manufacturer and model number). We will reimburse You double the difference of the purchase price and the advertised lower price.
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C. LIMITATIONS
Coverage is limited to:
  • Double the difference between the actual cost of the item (excluding taxes, storage, shipping, and handling costs) and the advertised lower price, up to $100 per claim.
  • Twenty (20) claim(s) per twelve (12) month period.
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D. EXCLUSIONS
Coverage does not apply to:
  • Any item purchased from an Internet site whose primary purpose is not for the sale of the item or related items.
  • Items purchased for resale, rental, professional, or commercial use.
  • Jewelry, art, used or antique items; collectibles of any kind (such as items designed for people to collect or items that over time become collectibles); recycled, previously owned, refurbished, rebuilt, or remanufactured items.
  • Customized/personalized, one-of-a-kind, or special-order items.
  • Layaway items; items returned to any store.
  • Any items purchased from an Auction (online or live).
  • Items for which the Printed Advertisement or Non-Auction Internet Advertisement containing the lower price was published after ninety (90) days from the date the item was purchased.
  • Items advertised in or as a result of "limited quantity," "going out-of-business sales," "close out", or as "discontinued".
  • Printed Advertisements or Non-Auction Internet Advertisement that display pricing lower than the purchased item due to rebates, special offerings, bonuses, free items/giveaways, manufacturer's coupons, or special financing.
  • Professional services, including workmanship, installation, professional advice/counseling, and technical support, or help line.
  • Plants, shrubs, animals, pets, consumables, and perishables.
  • Motorized vehicles, including, but not limited to, automobiles, watercraft/boats, aircraft, and motorcycles, or their motors, equipment, or accessories.
  • Land, any buildings (including, but not limited, to homes and dwellings), permanently installed items, fixtures, structures, or home improvement.
  • Game animals, pets or specimens preserved for display (e.g., fish, birds, reptiles, or mammals).
  • Traveler's checks, tickets of any kind (e.g., for airlines, sporting events, concerts, or lottery), negotiable instruments, bullion, rare or precious metals, stamps, and coins, currency or its equivalent.
  • Differences in price due to sales tax, storage, shipping, handling, postage, transportation, and delivery.
  • Differences in price due to foreign exchange rates or fluctuation in foreign exchange rates.
  • Loans and travel reservations, including but not limited to, airline tickets, car rentals, and hotel reservations.
  • Items purchased outside of the United States or items delivered from outside the United States.
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E. HOW TO FILE A CLAIM
You can initiate a claim on this site. You must report the claim within ninety (90) days of the date of the purchase.

The following required items, must be sent to the Administrator at P.O. Box 7690, St. Clair Shores, MI 48080 and be postmarked within one hundred eighty (180) days of purchase:
  1. Completed and signed claim form.
  2. A copy of the Printed Advertisement or Non-Auction Internet Advertisement that shows the date of the advertisement, retailer name, the product (advertisement must verify same manufacturer and model number), and sale price.
  3. Itemized purchase receipt.
  4. Any other documentation that may be reasonably requested to validate a claim.
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